Frequently asked questions for sellers
On this page you will find answers to frequently asked questions about selling your vehicle through Autofini. Is your question not listed here? Please feel free to contact us.
How do I register my vehicle with Autofini?
You can register your vehicle online using the Autofini form. There you provide the most important vehicle details, the vehicle’s condition, any damage and, if possible, photos. The more complete your information is, the better your vehicle can be assessed.
Do I need to mention damage or defects?
Yes. It is important to report damage, technical problems, missing parts or other defects honestly and completely. This helps avoid misunderstandings and increases the chance of receiving a suitable bid.
How do I receive a bid?
After your submission, your vehicle is offered to professional buyers within the Autofini network. If there is interest, bids may be submitted. You will then be informed about the next steps.
Am I required to accept a bid?
No. In principle, you decide for yourself whether you want to accept a bid. Only once you explicitly accept a bid and an agreement is reached does the next step in the sales process begin.
What happens after I accept a bid?
After accepting a bid, further arrangements are made regarding the handover, pickup or delivery of the vehicle. During this phase, it is important that you remain reachable and follow the agreed arrangements.
Which documents should I have ready?
Think of vehicle documents, keys, any maintenance history and other relevant paperwork. Missing documents do not always make a sale impossible, but they should be reported in time.
What if my vehicle no longer drives?
A non-running vehicle can often still be sold. It is important to clearly indicate whether the vehicle is still movable, where it is located and whether any special circumstances apply to the pickup.
Are there any costs for me as a seller?
Whether costs or fees apply depends on the relevant service and the agreements made. If costs apply, these will be clearly communicated in advance.
How do I contact support?
You can contact Autofini by e-mail or phone. The current contact details can be found on the contact page.
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